Always on
- Uptime checks around the clock
- Hosting and SSL kept current
- Security patches as they ship
- Automatic backups, restore on request
BuildVaillant / Process
A few weeks of building. Then the quiet part.
Most agencies sell you the loud three weeks. The long, quiet part is the one everyone else skips, and it is the part you are actually buying.
Everything below is not a promise on a sales page, it is a schedule in the agreement you sign. The term, the response window, the backup cadence and the ownership all appear in writing before you pay anything.
The four stages
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Week 0
Discover
A free call about your business, your customers, and your budget. You get one fixed-price quote with the scope and timeline written down. No hourly surprises.
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Weeks 1–5
Design & build
You approve the design before we build it. Then previews at every step, tested on real phones, so nothing is a surprise on launch day.
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Launch
Keys handed over
Deployed, connected to your domain, documented. Code, design, and domain are yours from this moment. The year starts counting today.
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Days 1–365
On watch
The long stretch. Updates, backups, security, fixes, and a human who answers, with response times written into the contract you signed.
What the watch actually does
Not a support email address that goes unread. Here is the year, broken into what happens and when.
Every month
- Your content and offers updated
- Speed and error check
- A short report in plain English
- Unused updates do not roll over
When something breaks
- You message one named human
- We acknowledge inside your SLA
- Bug fixes cost nothing extra
- We tell you what happened, and why
At day 365
- Renew the watch at a low annual rate
- Or take over: we hand everything across
- Credentials and docs within 15 days
- Nothing is held hostage, ever
Start with the free call.
No obligation, no pressure. You will leave it knowing the scope, the timeline and the price.